Shipping

      Shipping Information

  •  Do you ship to USA, and how much does it cost?

YES, we ship to all of USA, and the shipping is FREE.

  •  How long does shipping take?

Orders are processed within 1-2 days, and free shipping takes around 7-10 days. 

- IMPORTANT: COVID-19: All shipments and products listed on the website are functioning correctly. Exceptionally, some products may experience delays of about 7 days. We appreciate your understanding and support during these challenging times.

We will stay in touch with you throughout the entire time until you receive your product.

If you really need faster shipping, contact us to learn about paid shipping options.

  •  I received part of my order... Where is the rest?

We work with different suppliers. Therefore, to ensure you get the products as quickly as possible, we may ship them separately. For orders with multiple products, you might receive some items before others, as they are independent shipments. Do not worry if you receive just one item; the others will arrive in their respective shipments. Feel free to contact us to check the status of each product. 

  • I made a mistake with my order! (Address, product, color, size...)

Ambar is not responsible for mistakes made by the customer. Orders are processed with the information you provide us. However, if you realize the mistake early enough, we might be able to fix it. Contact us as soon as possible, and we will try to correct it so that you receive exactly what you want. (Orders are usually processed within 24 hours of purchase) Even if it's too late, we'll find another solution to make it right and ensure you're satisfied. At Ambar, our customers are our top priority.

  • I'm buying something as a gift... Will it arrive on time?

Our products are often purchased as gifts. However, if you need to receive the products by a specific date, such as a birthday, we do not recommend relying on the minimum shipping time. Please order in advance. We do everything we can to optimize shipping times, but we cannot guarantee a specific delivery date.